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Lean 101 for Healthcare - Toronto, ONT

Tue, Dec 1, 2009 - Wed, Dec 2, 2009

Hilton Toronto Airport Hotel

5875 Airport Road
Mississauga, ON
(shuttle service from airport)

Have you been tasked with adopting Lean within your organization and need to know how and where to begin? Have you heard about the benefits Lean can bring to healthcare delivery and want to learn more? Plan on attending one of our introductory Lean healthcare workshops this fall in Truro, Moncton, Vancouver, or Toronto.



This two-day, interactive and engaging workshop will introduce participants to Lean for Healthcare.

Learning Outcome

Participants will become familiar with the skills, knowledge and culture related to continuous process improvement using Lean for Healthcare and will come away with a new way to look at their good work. While this workshop is not designed to prepare you to implement lean across your organization, it will provide you with some personal lean skills and an understanding of the potential Lean has to positively impact your organization. 


This workshop will introduce valuable but simple Lean tools for analyzing, understanding, and redesigning work processes. Through knowledge transfer, a fun yet effective simulation, and practise with Lean tools, opportunities to reduce wasted patient and worker time, dissatisfaction and errors will become apparent. An understanding of applying Lean tools to healthcare, and the many environments in which they can succeed, will be explored.

Learning Objectives

  • Learn some basic history of Lean and its application in Healthcare delivery
  • Learn to define and recognize what is IDEAL for Healthcare
  • Learn about the concept of waste recognition
  • Understand and practice Value Stream Mapping
  • Understand and practice Root cause problem solving reports (A3 reports)
  • Understand collaboration and coaching support in the use of Lean tools
  • Be introduced to different models of Lean implementation
  • Understand the benefits and challenges of introducing Lean within a Healthcare organization

Register early as group size is limited to accommodate activity and interaction