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Lean 101 for Healthcare - Toronto ONT November 30 & December 1 2010

Tue, Nov 30, 2010 - Wed, Dec 1, 2010
Hilton Garden Inn, Toronto Airport

3311 Caroga Drive, Mississauga

1-877-782-9444 (quote group code “LEA” )

This two-day, interactive and engaging workshop will introduce participants to Lean for Healthcare.

Learning Outcome

Participants will become familiar with the skills, knowledge and culture related to continuous process improvement using Lean for Healthcare and will come away with a new way to look at their good work. While this workshop is not designed to prepare you to implement lean across your organization, it will provide you with some personal lean skills and an understanding of the potential Lean has to positively impact your organization. 


This workshop will introduce valuable but simple Lean tools for analyzing, understanding, and redesigning work processes. Through knowledge transfer, a fun yet effective simulation, and practise with Lean tools, opportunities to reduce wasted patient and worker time, dissatisfaction and errors will become apparent. An understanding of applying Lean tools to healthcare, and the many environments in which they can succeed, will be explored.

Learning Objectives

  • Learn some basic history of Lean and its application in Healthcare delivery
  • Learn to define and recognize what is IDEAL for Healthcare
  • Learn about the concept of waste recognition
  • Understand and practice Value Stream Mapping
  • Understand and practice Root cause problem solving reports (A3 reports)
  • Understand collaboration and coaching support in the use of Lean tools
  • Be introduced to different models of Lean implementation
  • Understand the benefits and challenges of introducing Lean within a Healthcare organization

 Register early as group size is limited to accommodate activity and interaction.


Workshop Cancellation Policy:
  • A refund will be provided (less administrative fee of $100 + HST) for cancellations received in writing up to 3 weeks prior to the event
  • No refunds will be provided for cancellations received less than 3 weeks prior to the event.  Transfer of registration to a substitute is welcome at any time up to workshop start time. 

Maintenance of Certification
Attendance at this program entitles certified Canadian College of Health Service Executives members (CHE / Fellow) to 6.0 Category II credits toward their maintenance of certification requirement.
Maintien de la Certification (MDC)
La participation à ce programme compte pour 6 crédits de catégorie II à l'égard de l'exigence du maintien de la certification à laquelle sont soumis les membres agréés (CHE / FCCDSS) du Collège canadien des directeurs de services de santé.